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Accessories | Accessories

Case and Cloth

10.00 €

This sustainable packaging set features a case made from post-consumer cotton 🌱 and recycled PET plastic ♻️, paired with a cleaning cloth crafted entirely from recycled PET, showcasing an eco-friendly and stylish design.

Details

SKU: CUSMIC

Product information

Shipping Info

The orders are processed and shipped from Monday to Friday from 9:00 am to 5:30 pm. Orders placed before 12pm CET will be shipped on the same day, and orders placed after 12pm CET will be shipped on the next day.
Please note, the orders placed on Saturday and Sunday will be processed the next Monday. Our main logistics partner is DHL for both Italy and the rest of the world.

Shipping Cost and Lead Time

Country Order Amount Shipment Cost Delivery Time
Italy Above €70 Free 1-2 working days *
Europe Above €70 Free 1-3 working days *
Canada All  €10 1-3 working days *
Norway All €10 1-3 working days *
UK All €10 1-3 working days *
Switzerland All €15 1-3 working days *
Africa All €30 1-3 working days *
Asia All €30 1-3 working days *
Arabian Peninsula All €35 1-3 working days *
Oceania All €25 1-3 working days *
South and Central America  All €30 1-3 working days *
USA All €10 1-3 working days *
Rest of the world All €20 1-3 working days *

*Islands and remote areas excluded. Any delays caused by customs are not included in the estimation.

Customs Duties

For orders to Extra-EU countries, taxes and customs duties are not included at checkout. Customs duties vary from country to country and we are not able to predict the amount of such costs over which we have no control. For this reason, any additional customs clearance costs should be borne by the buyer.For information on customs policies of foreign countries, we invite you to contact your local customs office as these costs may vary.

Shipment tracking

When the order is shipped, you will receive an email containing the tracking link to check the shipping progress.

Making a return

We want to ensure the most satisfaction to our clients' purchase, you can return one or more products no later than 30 days after the date on which you have received your order. We will refund the amount spent for the returned goods, excluding any shipping cost and return cost, if due. For more information about the return cost, please see the table below.

For promotional sales as Archive Sales, you can return the products no later than 15 days.

Do you want to return your order? You have 30 days starting from today to submit your request using our return platform:

✉️ Enter your order details: Use your order number and the email address you used for the order.

👓Choose the reason for the return among the available options.

💰Select the return method: Refund, replacement, or gift card.

📦Return label: The return shipping label will be automatically generated and sent to you by email.

Country Return Cost for 1 Item Return Cost for 2 Items Return Cost for 3+ Items
Italy Free Free €10
European Union Free Free €20
UK £15 £20 £30

USA, Canada, Norway, and Switzerland 

€20

€30 €40
Rest of the world

€40

€50

€60


Refunds

The refund process will take place after our staff has validated the return, within 10 working days from the moment they are delivered to our wharehouse. It will be made through the same payment method used for the order. Refund times depend on the payment method. The refunded amount will not include shipping cost and return cost, if due.

Our customer service is operating Monday through Friday, 9am – 6pm CEST, you can also reach out to us via Live Chat. We will do our best to reply to your request within 24 hours.

We will be happy to answer your questions and help you with any of your requests.

Write us here.

Fast Shipping

30-days easy return

Sustainable Packaging

Secure Payments

Our commitment, your choice.

We are dedicated to using and continuously seeking out sustainable materials for our eyewear production, in alignment with our values of environmental responsibility.

SUSTAINABILITY

Italian Heritage

The meticulous attention and commitment of skilled artisans guarantee superior craftsmanship, with each glass being assembled by hand to ensure optimal quality.

Craftmanship